Legiano Responsible Gambling
Gambling is entertainment. Legiano operates under a Curaçao licence (OGL/2023/158/0074), held by Liernin Enterprises Ltd, and we take our obligations to players seriously. This page sets out the tools available on your account, signs that gambling may have stopped being fun, and where to get independent help.
Our commitment
Legiano is licensed by the Curaçao Gaming Control Board under licence number OGL/2023/158/0074. Our terms restrict access to players in certain jurisdictions, and we operate within the conditions set by that licence. Because Legiano does not hold a UK Gambling Commission licence, GAMSTOP integration does not apply here, but UK-based players seeking a national self-exclusion scheme can register directly at gamstop.co.uk.
Tools available
Several account-level controls are available to you. To set or change any of them, contact our support team by email and we will action the request on your account.
- Deposit limits: daily, weekly, or monthly caps on how much you can add to your account
- Loss limits: a ceiling on net losses over a defined period
- Session time limits: a set duration after which your session ends automatically
- Reality checks: periodic on-screen reminders of how long you have been playing
- Cool-off periods: a short-term break from your account, typically ranging from 24 hours to several weeks
- Self-exclusion: a longer suspension of your account, available for defined periods or indefinitely
To request any of these, email [email protected] or use the 24/7 live chat. Account closure is also available on request; note that closure requires a zero balance and no pending withdrawals before it can be processed.
Signs to watch for
Some patterns suggest gambling has moved outside its intended role. These are factual indicators, not a judgement.
- Chasing losses by placing further bets to recover money already lost
- Spending more time or money gambling than you originally planned
- Gambling affecting time with family, friends, or work responsibilities
- Borrowing money or using funds set aside for bills to gamble
- Feeling irritable or restless when you are not able to play
- Thinking about gambling frequently when doing other things
Where to get help
Several independent organisations offer free, confidential support.
- GamCare: gamcare.org.uk, helpline 0808 8020 133
- BeGambleAware: begambleaware.org, helpline 0808 8020 133
- Gamblers Anonymous: gamblersanonymous.org.uk
- GamStop (national self-exclusion for UK-licensed sites): gamstop.co.uk
All of the above are free to contact and operate independently of any casino operator.
Contact us
To request self-exclusion, a deposit limit, a cool-off period, or account closure, email us at [email protected] or open a live chat session, available 24 hours a day, seven days a week. For formal complaints, write to [email protected] and we will provide an outcome within 10 days.